We listen first.
Tell us what’s happening and what worries you. We take time to understand before recommending the next step.
Mr. Rooter Plumbing · New Britain, Connecticut
Plumber in New Britain, CT
Clogged drain, leaking pipe, or no hot water? We listen, explain the plan, and give you an upfront price before you approve the work.
(203) 483-7720Live phone support 24/7. Call to confirm availability for your address.
People first. Always.
We believe we’re the best because we care the most.
Mr. Rooter Plumbing of South Central Connecticut is a business. We’re a people-first business. You’re trusting us with your home, your time, and a problem you want off your shoulders. We take that seriously.
We make the plan clear.
Understand the problem, your options, and the price. Ask questions and approve the work when you’re ready.
We care after the visit.
Have a concern about our work? Contact our local team. The Done Right Promise® supports qualifying workmanship concerns.
Let us take care of the plumbing, so you can take care of your day.
Local plumbing help
New Britain plumbing, drain & sewer services
From the older homes near downtown and Walnut Hill to the newer neighborhoods around CCSU, we assess each property’s drains, pipes, and water heater before recommending repairs. We deliver fast diagnostics, honest recommendations, and repairs built to last — with upfront pricing before any work begins.
Mr. Rooter Plumbing of South Central Connecticut serves homes, apartments, rental properties, and businesses in New Britain, Hartford County. Tell us what is happening, let us assess the cause, and review your options before repairs begin.
- Talk to a person: call our local office any time for urgent concerns.
- Understand the cause: an on-site assessment helps avoid guessing at the repair.
- Stay in control: review the recommended work and flat-rate price before approving it.
Our services in New Britain
From a stubborn drain to a water heater that has stopped working, we help homeowners, tenants, landlords, and property managers understand the cause and choose the next step.
Drain Cleaning
Professional drain cleaning and unclogging for all drain types.
Water Heater Repair
Installation, repair, and replacement of all water heater types.
Leak Detection & Repair
Fast detection and repair of hidden and visible plumbing leaks.
Emergency Plumbing
24/7 emergency plumbing response for urgent problems.
Toilet Repair & Install
Repair, replacement, and installation of toilets for homes and businesses.
Indoor/Outdoor Excavation
Professional indoor and outdoor excavation for sewer, water, and drain lines.
Hydro Jetting
High-pressure water jetting to clear severe commercial drain blockages.
When the problem cannot wait
Emergency plumbing in New Britain, CT
A burst pipe, active leak, or sewer backup needs prompt attention. Call our live phone team, describe the problem, and confirm service availability.
- For an active water leak, turn off the main water valve if you can safely reach it.
- For a sewer backup, stop using sinks, toilets, showers, and laundry.
- Keep away from standing water near electrical equipment and from sewage.
We assess the plumbing problem and explain the recommended repair. Water cleanup or restoration may require a separate specialist.
Customer experiences
Trusted by Homeowners Across CT
★★★★★
Our experience with David Acampora was professional. He got to the problem and solved it right away. Thanks David.
Juan Stevens
Google review
★★★★★
After spending thousands of dollars with another company, I smartened up and bought pipe-safe insurance. Weeds regularly grow in my pipes. Today, Joshua from Mr. Rooter answered my service call. He was friendly, efficient, explained everything to me and whistled while he worked! He really made an ugly mess pleasant!!! Thank you Josh!
Laura Dituri
Google review
★★★★★
I've used Mr. Rooter twice through the PipeSafe program with RWA. Most recently we had Lex out to clear a backup in our sewer line. He was very thorough and professional, completed the job quickly and made sure everything was 100% before he left. Very happy with the job he did — would definitely recommend them.
D Sullivan
Google review
Common plumbing problems we diagnose and fix
The symptom tells us where to start. An inspection helps us understand what is actually happening in your New Britain home.
Drain keeps clogging?
One slow sink may have a nearby blockage. Several slow drains, gurgling, or water coming up in a shower can point to a main-line problem. Stop using affected fixtures if wastewater backs up. We can assess the drain and recommend cleaning or camera inspection.
Drain cleaning and diagnosis →Sewer backing up into the house?
Stop running water and keep people and pets away from sewage. Repeated backups deserve a look at the pipe itself. A camera inspection can help identify roots, buildup, or damage before choosing cleaning, repair, or replacement.
Sewer line service →No hot water or a leaking tank?
Tell us whether the tank is leaking, the hot water runs out quickly, or every tap stays cold. Those symptoms can need different repairs. We assess the heater and explain repair or replacement options before you approve the work.
Water heater repair and replacement →Hidden leak or water stain?
A rising water bill, damp ceiling, or sound of running water with the taps off needs attention. If water is actively escaping and you can safely reach the main shutoff, turn it off and call. We help locate the source and explain the repair.
Leak detection and repair →Your community
Plumbing service for New Britain properties
Mr. Rooter Plumbing has been keeping water flowing for New Britain homes and businesses with licensed, insured plumbers and the backing of the Neighborly Done Right Promise. Whether you have a clogged drain in a Hardware City two-family, a failing sewer line under the yard, or no hot water before work, our local team handles it quickly and cleans up when we're done. Here is a closer look at the plumbing services New Britain residents call us for most.
Drain Cleaning in New Britain
Slow sinks, gurgling tubs, and backed-up floor drains are common in New Britain's older housing stock. We clear grease, hair, roots, and scale from kitchen, bathroom, and main drains using drain machines, hydro jetting, and camera inspection — then explain what was found and whether the pipe needs further inspection.
Drain Cleaning →Sewer Line Repair & Excavation in New Britain
Many New Britain homes still run on clay or cast-iron sewer lines that crack, belly, or fill with tree roots. We camera-inspect and locate the exact problem, then repair or replace the line — including trenchless options when the pipe qualifies — and restore your yard when the job is done.
Sewer & Excavation →Water Heater Repair & Replacement in New Britain
No hot water or a leaking tank? We repair and replace gas, electric, and tankless water heaters from every major brand. Maintenance recommendations depend on the condition of your heater and its water supply.
Water Heater Service →Toilet Repair & Installation in New Britain
A running, clogged, rocking, or leaking toilet wastes water and can damage your floor. Our plumbers fix flappers, fill valves, and wax rings, clear stubborn clogs, and install modern high-efficiency toilets for New Britain homes and businesses.
Toilet Service →Leak Detection & Pipe Repair in New Britain
A sudden jump in your New Britain water bill, damp drywall, or the sound of running water often means a hidden leak. We use electronic leak detection to pinpoint leaks behind walls, under slabs, and in the yard — then repair them with the least disruption to your home.
Leak Detection & Repair →24/7 Emergency Plumbing in New Britain
Burst pipe, sewer backup, or a water heater flooding the basement? We answer around the clock, every day of the year, and help you arrange service based on availability — with the price quoted before we start.
Emergency Plumbing →Service area
Serving New Britain and surrounding communities
Our local office is at 101 Fowler Road, North Branford, CT 06471. Our plumbers travel to homes and businesses in New Britain.
Share your address and the plumbing issue so our team can confirm coverage and the next available appointment.
View all service areas →
Map shows the community we serve.
Know what you are approving
A clear diagnosis. An upfront price.
A slow drain could mean a small blockage or a damaged sewer line. Pricing a repair by phone before seeing the cause can leave out work your home actually needs.
- Tell us the symptoms and your location.
- Let the plumber assess the issue on site.
- Review the recommended work, what is included, and the flat-rate price.
- Choose whether to approve the repair.
Accountability after the visit
Why homeowners in New Britain call Mr. Rooter
Licensed, insured plumbing service, respectful work in your home, and a price you approve before repairs begin.
The Done Right Promise® provides support for qualifying workmanship concerns reported within 30 days of service. Coverage is subject to its terms and exclusions.
Plumbing questions in New Britain
Do you offer emergency plumbing in New Britain, CT?
Yes. Mr. Rooter Plumbing offers emergency plumbing help for New Britain homes and businesses, including burst pipes, sewer backups, major leaks, no-hot-water calls, and urgent drain clogs.
What plumbing services do you provide in New Britain?
Our team handles drain cleaning, water heater repair, leak detection, fixture repair, sewer line diagnostics, hydro jetting, and indoor or outdoor excavation for properties in New Britain and nearby Connecticut towns.
How quickly can I schedule a plumber in New Britain?
For urgent problems, call the local number on this page so the team can help you schedule as quickly as possible. For non-emergency work, request service online and our team will contact you about available appointments.
Will I get pricing before the work starts?
Yes. The plumber inspects the issue, explains the options, and gives upfront pricing before approved work begins.
How much does drain cleaning cost in New Britain?
Drain cleaning in New Britain is priced per job, not per hour, so you know the cost before we start. The exact price depends on the drain, how severe the clog is, and whether a camera inspection or hydro jetting is needed. Arrange an on-site assessment for upfront, flat-rate pricing on your specific drain.
How often should sewer pipes be cleaned?
For most New Britain homes, the right cleaning schedule depends on the condition of the pipe and the history of backups. Homes with large trees near the sewer line or older clay pipe often benefit from yearly cleaning, since roots and buildup return faster. A camera inspection tells us the right schedule for your line.
Do you work on older homes in New Britain?
Yes. A large share of New Britain's housing is older, and we work on cast-iron, galvanized, and clay plumbing every day. We can repair what you have or recommend modern upgrades, and we always explain the options and pricing before doing the work.
Are you available for emergency plumbing in New Britain 24/7?
Yes. Our New Britain emergency plumbers are available 24 hours a day, 7 days a week, including holidays, for burst pipes, sewer backups, major leaks, and no-hot-water calls. Call the number on this page to describe the issue and confirm service availability.
Get plumbing help in New Britain.
Tell us what is happening. We will help you take the next step.